Shipping cost & delivery

Shipping Costs
We ship through regular postal services (not parcel services) and have a standard flat shipping rate to all over the world. For the smaller kits and patterns we have a lower rate, but if you order more than one small kit or medium or large kits you will be charged the higher rate. There are no extra costs for extra products with the higher rate, but we do retain the right to split up large orders. The second shipment will be paid by us in that case.
 
1 InBetween, small or giftbag cross stitch kit, or patterns: 4 euro (or the equivalent in other currencies)
More than 1 smaller kits, or any of the Medium or Large cross stitch kits: 6 euro.
 
Delivery Information
We do not accept orders from Germany, Russia, China, Iraq, Iran and Syria. We do we ship to war zones, nor countries with import bans (like Russia). We ask customers from those counties to check out our Sales Points. We ship through regular postal services, so there is no track and trace. If any import taxes apply, the buyer is solely responsible for them. No import taxes apply within the European Union and countries that take part in the EU zone for free traffic of people and goods. For countries outside the EU, there is usually a threshold amount. If you stay under it, you do not need to pay import taxes, only if you order more than the threshold amount.If you are only a small amount over the threshold, please consider splitting your order and ordering the other part later, as paying shipping costs twice is often much cheaper. Below you will find a list of several countries and zones. Click on it to see the shipping time and the threshold amount (if applicable).
 
If your country or zone is not listed, please contact us by using the Contact Form or sending an email to info@orcraphics.com.
 
European Union
Austria

2-3 working days

Import taxes threshold: / (EU Zone)

Belgium

2-3 working days

Import taxes threshold: / (EU Zone)

France

2-3 working days

Import taxes threshold: / (EU Zone)

Norway

2-5 working days

Import taxes threshold: / (EU Zone)

Netherlands

1-2 working days

Import taxes threshold: / (EU Zone)

Poland

2-4 working days

Import taxes threshold: / (EU Zone)

Spain

2-4 working days

Import taxes threshold: / (EU Zone)

United Kingdom (UK)

2-4 working days

Import taxes threshold: / (EU Zone)

Worldwide
Australia

5-13 working days

Import taxes threshold: 1000 AUD

Canada

3-12 working days

Import taxes threshold: 20 CAD

United States

3-10 working days

Import taxes threshold: 200 US dollar

 
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